SPA ETIQUETTE

MOBILE DEVICES
For the optimal spa experience, we ask that while in our facility all pagers and cell phones be turned off.

CHILDREN
For the safety of children and the enjoyment of all clients, please refrain from bringing children to the spa unless they have a scheduled appointment. Children under the age of 16 must be accompanied by an adult during their scheduled appointment.

BOOKING
We recommend booking spa appointments one to two weeks in advance. Group appointments are to be booked three to four weeks in advance.

ARRIVAL TIME
Please arrive 15 minutes prior to your scheduled appointment to ensure prompt start time. In consideration for our other guests, late arrivals will result in a shortened appointment. Full charge will apply.

HEALTH HISTORY
In order to provide the best quality spa experience, we ask that guests complete a health assessment form. A health form must be signed by a parent or guardian for clients under the age of 16.This will allow our spa therapist to be aware of any medical conditions that may affect your treatment.

CANCELLATION POLICY
We require a minimum of 24 hours notice to cancel your appointment. Same day cancellations will be charged 50% of the fee at spa staff discretion. Missed appointments will be charged the full service fee.

GRATUITIES
Gratuities are accepted for services performed and are given at the guests’ discretion.

LOST & STOLEN ITEMS
The Sawmill Creek Golf Resort and Spa is not responsible for lost or stolen items.

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